01
Receiving and Processing Orders:
Efficiently manage customer orders for products and services, handling payment processing and meticulously verifying order details.
Comprehensive Call Center Solutions
Our comprehensive call center services encompass order processing, technical support, issue resolution, and complaint handling to provide a seamless customer experience.
Our Services
At Intouch, we pride ourselves on delivering a complete suite of services tailored to meet your customer support needs. From processing orders and providing technical assistance to resolving complaints and offering valuable information, we're dedicated to enhancing customer experiences and optimizing service quality through data analysis and efficient communication.
02
Technical Support:
Delivering specialized guidance and proficiently resolving technical challenges associated with our products and services.
03
Handling of Complaints:
Managing customer grievances and complaints, conducting root cause analysis, and identifying solutions.
04
Information Assistance:
Providing information to customers related to products, services, company and other useful information.
05
Data Analysis and Performance Monitoring:
Conducting data analysis and performance monitoring to enhance service excellence.
06
Chat Support:
Engaging clients through chat messages, offering answers to their inquiries, and facilitating problem resolution.
Our advantages
Cutting-Edge IT Expertise and Innovative Solutions to Drive Your Strategic Goals Forward.
Experienced
Specialists Only
Our Team of Seasoned Specialists
Delivers Exceptional Service.
24/7
Customer Support
Round-the-Clock
Customer Support.
Tailored Approaches
and Solutions
Personalized Support for
Your Unique Business Needs.
About company
InTouch Company is a leading call center dedicated to delivering exceptional and innovative customer support and call handling services. Our expertise lies in providing efficient and emotionally intelligent customer service, enriching and strengthening your customer relationships.
- Comprehensive Call Center Solutions Encompassing Order Processing, Technical Support, Issue Resolution, and Effective Complaint Handling.
- Customized and Adaptable Solutions Crafted to Suit Each Client's Distinct Requirements.
- Multi-Channel Support, Ongoing Staff Training, Advanced Analytics, and Proficient Teams Prepared to Enhance Customer Service Performance.
Let's Discuss a Conversation
Discover how our call center expertise can elevate your business. Reach out to us today to initiate a conversation about your unique requirements. Our team is eager to form a partnership with you.
Email:
Phone:
Address:
Djordja Stanojevića 12б sprat 2, Novi Beograd, 11 000, Republic of Serbia